Our Terms and Conditions
Credit Card Security:
- When placing an order on the website, credit card numbers are encrypted using 128-bit encryption and are only decrypted after they reach the company’s computer. They are not held in clear text on any website.
Privacy Policy:
- The company does not disclose buyers’ information to third parties, except when order details are processed as part of the order fulfillment.
Returns and Cancellations:
- The website offers a 7-day money-back guarantee and customers have the right to cancel their order within 7 working days from the day the goods are received. Customers are expected to return the item at their own cost. Terms and Conditions
WEEE (Waste Electrical & Electronic Equipment) Regulations 2007:
- The company offers a take-back of old WEEE items when customers buy an equivalent electrical product. This must be done within 28 days from the date of purchase.
Acceptable Use Policy (AUP):
- Depending on the type of website or app, a separate clause for an acceptable use policy (AUP) may be necessary. This AUP will be part of the terms and conditions but can be shared independently from the rest of the terms in relevant places where users need to know the rules they are expected to follow.
Statutory Disclosures and Warranty Limitations:
- The website’s terms and conditions cover statutory disclosures, warranty limitations, disclaimers of liability, and related legal matters.
Mobile Messaging Program:
- The website offers a mobile messaging program, and users are required to accept and agree to the terms and conditions, including the agreement to resolve any disputes through binding, individual-only arbitration.
Cancellation of Orders with Incorrect Prices:
- The terms and conditions can include a clause informing users that certain orders, at the company’s sole discretion, can be canceled if the products ordered have incorrect prices due to various errors.
Hire of Equipment:
- The terms and conditions apply to the hire of all packrafts, accessories, camping equipment, and camping accessories from the company by customers for use at a location of their choice or on a course or activity.
Premium Camping Package:
- All the items in the Premium Camping Package are subject to specific terms and conditions, which can be found on the Rental cars page on the website.
These terms and conditions cover various aspects of the website’s operations, including security, privacy, returns, and specific regulations related to the products and services offered.